Terms & Conditions for Using the gudangmovies21 Malaysia Platform

1Acceptance of Terms of Use

These Terms & Conditions constitute a legally binding agreement between you ("User" or "Member") and gudangmovies21 ("Platform", "we", "us"). They govern your access to and use of the website, mobile application, and all services offered by gudangmovies21.

By registering an account, logging in, making a deposit, or using any part of the gudangmovies21 platform, you are deemed to have read, understood, and fully accepted all terms set out in this document, including our Privacy Policy and Responsible Gaming Policy, which form part of this overall agreement.

2Registration Eligibility and Age Restriction

To register and use gudangmovies21 services, you must meet all of the following eligibility requirements:

• At least 18 years old on the date of registration.
• Is an individual with full legal capacity to enter into a binding agreement.
• Residing in Malaysia and accessing the gudangmovies21 platform from within Malaysian borders.
• Not listed on the voluntary self-exclusion register of any responsible gaming programme.
• Have never previously been banned from the gudangmovies21 platform for a terms violation.

Gudangmovies21 reserves the right to request age verification documents at any time. This includes a copy of your identity card, passport or other official document confirming your date of birth. Accounts that fail to provide satisfactory verification will be suspended until compliance is met.

3Registration and Account Management

Each individual is only permitted to hold one active account at gudangmovies21. Registering multiple accounts — whether using different names, email addresses, or phone numbers — but linked to the same individual is a serious breach of terms.

During registration, you are responsible for providing accurate, complete, and up-to-date information, including:

• Full name as per your Malaysian identification card.
• An active and reachable Malaysian phone number.
• A valid email address that you own and have full access to.
• Your exact date of birth for age verification purposes.

You are solely responsible for keeping your gudangmovies21 account password confidential. Do not share your password with anyone. Any activity that occurs within your account is deemed to have been carried out by you, unless there is compelling evidence of unauthorised access that has been promptly reported to gudangmovies21.

4Deposits, Withdrawals & Financial Transactions

All financial transactions on gudangmovies21 are conducted in Malaysian Ringgit (MYR, RM). Our platform supports the following Malaysian payment methods only:

• Touch 'n Go eWallet — instant deposits and withdrawals
• DuitNow — direct transfer to a bank account or e-wallet
• GrabPay — for Grab Malaysia app users
• Boost — Malaysian digital e-wallet
• ShopeePay — for Shopee Malaysia users
• FPX Internet Banking — including Maybank2u, CIMB Clicks, RHB Now, Public Bank, and Hong Leong Connect

The minimum deposit amount is RM10. The minimum withdrawal amount is RM20. For withdrawals exceeding RM10,000, additional identity verification is required before gudangmovies21 processes the payment.

Withdrawals may only be made to an account or e-wallet registered in the same name as the gudangmovies21 account holder. Withdrawal requests to third-party accounts will not be processed and may trigger an account investigation.

5Bonuses, Promotions & Wagering Requirements

Gudangmovies21 offers a variety of bonuses and promotions from time to time, including welcome bonuses, weekly cashback, daily slots rebates, and seasonal promotions. All bonuses are subject to wagering requirements that must be met before withdrawals are permitted.

Specific terms for each bonus include:

• Wagering requirement — the number of times the bonus value must be wagered before it can be withdrawn.
• Validity period — bonuses must be used within the stipulated period or they will expire.
• Bet limit while a bonus is active — some bonuses impose a maximum bet limit per spin or per hand while wagering requirements remain unfulfilled.
• Eligible games — not all games contribute equally (or at all) towards bonus wagering requirements.
• Maximum withdrawal limit — some bonuses have a maximum cap on bonus winnings that can be withdrawn.

Gudangmovies21 reserves the right to cancel, modify, or withdraw any bonus where there is evidence of abuse or exploitation. Players found to be using strategies specifically designed to exploit bonus terms without genuine play intent may forfeit all associated bonuses and winnings.

6Game Rules & Valid Results

All games on gudangmovies21 — including slots, Live Casino, baccarat, blackjack, roulette, and other games — operate on systems certified as fair by independent auditing bodies. Game results are final once recorded in the gudangmovies21 system.

In the event of a technical disruption, system failure, or internet connectivity issue during a gaming session:

• Results that have been settled and recorded by the system prior to any disruption are valid and cannot be disputed.
• For rounds left incomplete due to a gudangmovies21 system disruption (as opposed to a user connectivity issue), the technical team will review and resolve the situation based on available system records.
• Winnings displayed in your account after a session reflect values that have been verified by the system.

Gudangmovies21 reserves the right to void bets or sessions in exceptional circumstances, such as clear technical errors, disruptions to a Live Casino feed from a provider, or proven game integrity issues. In such cases, the original stake will be returned to the player's account.

7Prohibited Conduct

Use of the gudangmovies21 platform is subject to full compliance with the following code of conduct. The following activities are strictly prohibited:

• Using automated software, bots, scripts, or any other tools to automate actions on the gudangmovies21 platform.
• Owning or accessing more than one account simultaneously.
• Sharing your account with anyone else, including family members.
• Using credit card details, e-wallet credentials, or bank account information that does not belong to you.
• Attempting to exploit technical errors for unauthorised personal gain.
• Any form of fraud, falsification of information, or impersonation of another individual.
• Reselling or remarketing gudangmovies21 services to third parties without prior written authorisation.
• Disrupting or negatively affecting the gaming experience of other users on the platform.

8Account Closure and Suspension

A gudangmovies21 account may be closed or suspended under the following circumstances:

• At the player's request: You may close your gudangmovies21 account at any time by contacting customer support. Any eligible balance will be processed for withdrawal subject to KYC verification.
• Voluntary responsible gaming break: You may request a temporary break ranging from 24 hours to 6 months via your account settings or by contacting support.
• By gudangmovies21 due to a violation: Accounts found to be in breach of the terms of use may be closed without prior notice. Depending on the severity of the violation, balances may be forfeited or returned.
• Inactive: Accounts that have been inactive for more than 12 consecutive months may be subject to an inactivity maintenance fee. gudangmovies21 will provide notice before any such fee is applied.

Once your account is closed, you will no longer have access to your betting history, transaction records, or any other account information. If you need a copy of these records, please contact gudangmovies21 before the account closure is processed.

9Responsible Gaming

Gudangmovies21 is fully committed to responsible gaming. We provide a range of self-control tools available free of charge to all members:

• Deposit limit: Set a cap on how much you can deposit per day, week, or month.
• Loss limit: Set a maximum loss limit for a specified period.
• Session time limit: Limit how long you can play within a single continuous session.
• Session time reminder: Receive periodic notifications during your gaming session.
• Voluntary break: Temporarily lock access to your account.
• Permanent self-exclusion: Permanently close your account for responsible gaming reasons.

If you feel that gambling has become a problem for you or someone you know, please contact the National Counselling Helpline at 1800-88-8888 or visit our Responsible Gaming page us for further information and support.

10gudangmovies21 Liability Limits

Gudangmovies21 provides its platform and services on an "as is" and "as available" basis. While we make every effort to keep the platform running without interruption, we cannot guarantee that the service will be entirely free from technical errors, disruptions, or outages.

Gudangmovies21 is not liable for:

• Loss of income, profits, or winning opportunities resulting from technical disruptions beyond our control.
• Delays in deposit or withdrawal processing caused by third parties such as financial institutions or e-wallet providers.
• Losses arising from account access by unauthorised individuals due to the player's own negligence in safeguarding their password.
• Any indirect, incidental or consequential damages arising from the use of the gudangmovies21 platform.

11Privacy, Data Security and Information Protection

Gudangmovies21 takes the security of your data very seriously. All personal information you provide during registration and use of the platform is protected by industry-standard 256-bit SSL encryption.

How we use your data:

• To process registration, deposits, wagering and withdrawals in your gudangmovies21 account.
• To conduct KYC checks as required under our anti-money laundering policy.
• To send important information relating to your account, transactions, and selected promotions.
• To detect and prevent fraudulent activity and unauthorised use of the platform.

Gudangmovies21 will not sell, rent, or disclose your personal information to third parties for marketing purposes without your consent. For full details on how we handle your data, please read our Privacy Policy page.

12Changes to Terms & Conditions

Gudangmovies21 reserves the right to update, amend or replace any part of these Terms & Conditions at any time at our sole discretion. Changes take effect immediately upon being posted on the gudangmovies21 website.

For material changes, we will provide advance notice through:

• Email to the address registered on your account.
• In-platform notification upon login.
• Announcements in the gudangmovies21 news or promotions section.

Continued use of the gudangmovies21 platform after a terms update constitutes your acceptance of the latest version. If you do not agree with the changes made, you have the right to close your account by contacting gudangmovies21 customer support.